The aim of conflict management is to learn how to diffuse volatile situations and handle conflicts more effectively such that the team’s productivity is not hampered. It helps in curbing the negative aspects of conflict and helps build on the team’s efficiency and performance.
“Dialogue is the most effective way of resolving conflict” - Tenzin Gyatso, The 14th Dalai Lama
We all know that conflict happens everywhere, it is inevitable and natural. Once we accept this, it becomes easier to handle conflicts and it simplifies the issues at hand. We all have our own defenses and mechanisms to deal with conflicts. Conflicts are toxic as they lead to outbursts, meltdowns and dysfunctionality. Whenever people from different backgrounds, work ethics, temperaments work together, and conflicts are bound to take place. However, these conflicts can be resolved in professional and effective manner, with the right approach and understanding.
At One Life Academy, we understand the core issue of rising conflicts. The first step to resolve any issue is to initiate a dialogue, a human connect!! We help you understand the process of resolving a conflict and maintaining a healthy atmosphere in the company.
The course will be conducted via “Live training module (Zoom Video conferencing)” and will support live interactions with the trainer. The training time would be based on the courses chosen. Additional training material will be made available after registration and before the start of the course.